Handling Negative Online Reviews

Handling Negative Online Reviews

Let’s talk about handling negative online reviews. Yay! Aren’t they everybody’s favorite?!?! I am here to tell you: DON’T worry about them that much. Of course it’s human nature to cringe a little bit when you see a not-so-nice review about your hospital....
How To Staff Your Hospital

How To Staff Your Hospital

Today we are talking about the correct ratio of support staff to DVM. I’ve gotten a few DMs here and there about this topic, and I see it talked about a lot in social media groups. So, it’s something somebody out there needs to know, right? And the answer is,...
How I Found My Practice

How I Found My Practice

You guys nailed it with the amazing questions I received as feedback in my Instagram stories.  “How did you find a location to purchase?”  You can do this a million different ways. For me, I just kind of weirdly lucked into it. I had looked online for some...
5 Traits of Successful Veterinary Practice Owners

5 Traits of Successful Veterinary Practice Owners

It’s January of 2021! A fresh and clean new year. I know everybody’s pretty excited about getting 2020 behind us. Here’s my hot take: We learned a lot. I think there’s going to be a lot of good shit that comes out of all the bad shit that we went through...
Big Dog Spays – I Quit.

Big Dog Spays – I Quit.

One thing I really don’t like doing as a veterinarian is: Big dog spays.  Yup, I said it. For any of you who don’t know, larger dogs are just more difficult to spay. You’ve got to go in the belly, everything’s fat, it’s slippery, there’s blood...